|
Support Services
- 24 x 7 x 365 Phone Support - No matter what time of day you
need help, we guarantee real people will answer the phone and
provide you with real answers. Or you can use the Live 24/7
Chat System in your control panel
- Full System Administration
- Security Patching and Upgrading
- Main Domain support is included free of charge
Terms of Our 30 Day Money Back Guarantee
Provided that the you are in compliance with the terms and
conditions of our
Acceptable Use Policy (AUP) and our
Terms of Service(TOS), we will provide a 100% refund of
hosting fees upon receipt of an email through our contact form on
this Website indicating the reasons you wish to cancel. Such
notice must be received within 29 days of the date your service
was setup. Your term starts on the day and time you receive our
email with your setup information. NOTE: Sites that obviously
setup simply to provide a temporary download archive or any other
activity in contravention of our AUP will not receive a refund.
Purchase of MS SQL databases, domain name registration or any
other fee that is considered as an extra service, will not be
refunded.
SAN - Storage Area Network - Replicates your site, email and
databases in real-time and is available should a server fail.
This provides near instant fail over and our 99.99% Uptime
Guarantee.
2CheckOut.com Inc. (Ohio, USA) is an authorized retailer for
goods and services provided by Technomax Software and Systems Inc
the owners of the Net Locations Site.
|