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Service Level Agreement
At Netlocations.com we are committed to keeping your Website online and available at all times. We have made every effort to provide the best equipment and service to meet that goal.
The HSphere Clustered Hosting System is powered by enterprise-level technology and is more robust that any single dedicated server. Through this we bring you the ultimate hosting service for any small to mid-sized business Website that is serious about its Web Initiative.
Servers are located on The Colo4Dallas Network<sup>TM</sup> with multiple Tier 1 providers, BGP network enhanced with Internap Flow Control Platform Gigabit ethernet connectivity from InterNap, Time Warner & Level3.
Our support services are provided by some of the best techs in the business. Our selection of hosted services further enhance your hosting plan.
Terms of our SLA:
For every hour of unscheduled downtime caused by The Netlocations System Network, we'll credit your next invoice with the equivalent of 1 day's hosting fee for each 60 minutes of unscheduled downtime up to 100% of your monthly hosting fee. Whenever your website, email or database are offline or not functioning as a result of a failure in our systems, data center, or network this SLA will start from the moment of your submission to our support ticket system. The SLA does not cover coding or configuration errors on your part, and like all hosts, we may schedule occasional maintenance windows that will affect the availability of some services. We'll post notification of scheduled maintenance before it happens, and since we operate clusters of servers, maintenance that causes downtime should be rare. That's it! Simple and to the point with out loopholes and pages of legalese; and we mean it. Our commitment is to your total satisfaction.
Provided that the you are in compliance with the terms and
conditions of our
Acceptable Use Policy (AUP) and our
Terms of Service(TOS), we will provide a 100% refund of
hosting fees upon receipt of an email through our contact form on
this Website indicating the reasons you wish to cancel. Such
notice must be received within 29 days of the date your service
was setup. Your term starts on the day and time you receive our
email with your setup information. Please view our complete 90 day Money Back Guarantee. NOTE: Sites that obviously
setup simply to provide a temporary download archive or any other
activity in contravention of our AUP will not receive a refund.
Purchase of MS SQL databases, domain name registration or any
other fee that is considered as an extra service, will not be
refunded.
R1 Soft - Storage Services - Replicates your site, email and databases in real-time and is available should a server fail. This provides near instant fail over and our 99.9% Uptime Guarantee.
2CheckOut.com Inc. (Ohio, USA) is an authorized retailer for goods and services provided by Technomax Software and Systems Inc the owners of the Net Locations Site.
Hsphere Clustered Hosting H-Sphere is a sophisticated Web Hosting Control Panel for managing every imaginable aspect of your domain. Hosted through our partner HSphere DNS at their clustered server environment located at the Colo4HSphere Data Center and Network we provide you true 99.9% uptime and guaranteed uninterrupted power feeds.
Enjoy the benefits of true multi-domain hosting in a clustered environment. You can enable functions on a per domain basis; this includes - SSL Certificates, IP allocations, editing PHP ini file, SSI, Frontpage and more...
The HSphere Clustered Hosting System is powered by enterprise-level technology and is more robust that any single dedicated server. Through this we bring you the ultimate hosting service for any small to mid-sized business Website that is serious about its Web Initiative.
Servers are located on The Colo4Dallas Network<sup>TM</sup> with multiple Tier 1 providers, BGP network enhanced with Internap Flow Control Platform Gigabit ethernet connectivity from InterNap, Time Warner & Level3.
Our support services are provided by some of the best techs in the business. Our selection of hosted services further enhance your hosting plan.
Terms of our SLA:
For every hour of unscheduled downtime caused by The Netlocations System Network, we'll credit your next invoice with the equivalent of 1 day's hosting fee for each 60 minutes of unscheduled downtime up to 100% of your monthly hosting fee. Whenever your website, email or database are offline or not functioning as a result of a failure in our systems, data center, or network this SLA will start from the moment of your submission to our support ticket system. The SLA does not cover coding or configuration errors on your part, and like all hosts, we may schedule occasional maintenance windows that will affect the availability of some services. We'll post notification of scheduled maintenance before it happens, and since we operate clusters of servers, maintenance that causes downtime should be rare. That's it! Simple and to the point with out loopholes and pages of legalese; and we mean it. Our commitment is to your total satisfaction.
Support Services
- 24 x 7 x 365 Ticket Support
- Full System Administration
- Security Patching and Upgrading
Money Back Guarantee
R1 Soft - Storage Services - Replicates your site, email and databases in real-time and is available should a server fail. This provides near instant fail over and our 99.9% Uptime Guarantee.
2CheckOut.com Inc. (Ohio, USA) is an authorized retailer for goods and services provided by Technomax Software and Systems Inc the owners of the Net Locations Site.
Hsphere Clustered Hosting H-Sphere is a sophisticated Web Hosting Control Panel for managing every imaginable aspect of your domain. Hosted through our partner HSphere DNS at their clustered server environment located at the Colo4HSphere Data Center and Network we provide you true 99.9% uptime and guaranteed uninterrupted power feeds.
Enjoy the benefits of true multi-domain hosting in a clustered environment. You can enable functions on a per domain basis; this includes - SSL Certificates, IP allocations, editing PHP ini file, SSI, Frontpage and more...
Plan Descriptions, Prices and Order Form
| Monthly Fee (USD) More Information |
$10.00
|
$15.00
|
$25.00
|
$35.00
|
$50.00
|
$75.00
|
| Storage Space |
500 MB
|
750 MB
|
2000 MB
|
4000 MB
|
6000 MB
|
7000 MB
|
| Monthly Transfer measured in GigaBytes... More Information |
20 GB
|
20 GB
|
35 GB
|
50 GB
|
75 GB
|
100 GB
|
| Domains/Sub-Domains |
We do not limit the number of domains you can host. This, of course, will be determined by the space available under your given HSphere Hosting Plan.
|
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| Script Installer |
Easy Apps© Script Installer from Positive Software is included with each HSphere Linux Account. Easy Apps gives you yhe ablility to install many popular applications with a few mouse clicks directly from your hosting control panel. More information is available here
Easy Apps. |
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| Website Builder |
Each HSphere Linux Account also includes Site Studio from Positive Software. Site Studio is an easy to use on line site builder. More information is available from .Psoft.net. |
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| High Availability with 99.9% Uptime |
Yes
|
Yes
|
Yes
|
Yes
|
Yes
|
Yes
|
| SLA |
Our SLA (Service Level Agreement)
provides a 100% Network Uptime and 99.9%+ Platform Uptime
Guarantee.
|
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| Place Your Order 2CheckOut.com Inc. (Ohio, USA) is an authorized retailer for goods and services provided by Technomax Software and Systems Inc. the owners of the Net Locations Site. All major credit cards are accepted. PayPal is available as is ATM payments for some locations. We never see, collect or store your credit card information. We have been using 2Checkout.com since 2001 and we're very pleased with their secure processing services. Processed by 2Checkout.com Inc (Ohio USA) |
Place Your FreeBSD Hosting Plan Order Below: - Make your selections below and then click on the 'Buy Now' button at the bottom of the form. By clicking on the 'Buy Now' button you agree with our Acceptable Use Policy and our Terms Of Service |
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| DNS |
Upon receipt of your order we will email you complete DNS
information and our welcome letter with everything you will
need to start your VHS hosting account. After placing your
order please complete the details on our Set Up Form. This form also allows
you to order add-ons such as MS SQL Databases or SSL.
|
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| MySQL/pgSQL Databases | We do not limit the number of MySQL or pgSQL you can host. Your plan's specifications will determine how many you can utilize. | |||||
| DNS | Custom DNS is included with all plans. | |||||
| Email Accounts |
50
|
75
|
100
|
150
|
300
|
400
|
| Sender Policy Framework | Prevents spammers from forging your email address. See Open SPF for more information. Included with all email accounts. | |||||
| Spam & Virus | Spam and virus scanning is done at the server level. Naturally you should also have your own level of defence locally. | |||||
| DoS Attacks | DoS (Denial of Service Attacks) are a nuisance to Data Centers throughout the world. We provide a basic DoS Mitigation Service to control and minimize these when they occur. | |||||
| Redundant Hardware Firewalls | Yes | Yes | Yes | Yes | Yes | Yes |
| Supported Software | PHP 5.2x, MySQL 5.x, pgSQL, perl, wget, cron, FrontPage, SSL, SSI, MIME Types, redirects, R1 Soft Backup Restore, Web Mail, File Manager, File Ownership, Site Studio and more | |||||
| FTP | Yes | Yes | Yes | Yes | Yes | Yes |
| IP Addresses | 1 | 1 | 2 | 3 | 6 | 8 |
| HSphere Control Panel | Yes | Yes | Yes | Yes | Yes | Yes |
| SSL | If you require SSL (Secure Sockets Layer) for credit card processing or other secure events, we include free dedicated IP addresses (see above). We include one free GeoTrust RapidSSL Certificate and also offer substanial (approximately 50%) discounts on other GeoTrust SSL Certificates. | |||||
| Web Stats, Logs, Error Files, Access Logs | You will have access to all of the listed server generated files. | |||||
| Urchin Website Stats An enterprise level Web Stats Program |
$ 3.50 | $ 3.50 | $ 3.50 | $ 3.50 | $ 3.50 | $ 3.50 |
|
Need a custom plan or have questions. Please use our Contact Form or call us toll free at
1-888-458-3530 (Canada or USA). International number is
1-905-507-1088.
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